Return and Refund Policy
Thank you for shopping at erencevoile. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Please return your items to:
2 Cadigal Ave
Australia (+61) 473 348 623
Please include a copy of the purchase receipt including the order number.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund, after inspecting the item. If your return is approved, we will initiate a refund for the returned item to the original form of payment.
You will be responsible for paying for your own shipping costs for returning your item. The item should be shipped in the same manner by which you received the item from erencevoile. Shipping costs are nonrefundable.
If you have any questions on how to return your item please contact us at [email protected]. Please reference the item you wish to return and the order number.